技术咨询服务

Technical Advisory Services


由于制冷行业的迅速发展，用户面对市场上众多的生产厂家和各种国产、进口制冷设备，往往不知如何选择。尤其是需求量大、投资较多时，就更增加了选择的难度。科威力制冷公司专业为用户免费提供技术、质量、性能、价格等方面的比较咨询服务，介绍同类产品优缺点、提供同类冷库制冷设备的比较方法及合理设计方案，让用户自己能够判断和选择质优价廉的产品。科威力专业冷库设计安装、承建大、中、小型冷库工程，能提供科学合理冷库设计方案，为客户提供全方位、周到化、系统化、节约化的冷库设计理念，为客户节约资金、降低成本。


Due to the rapid development of therefrigeration industry, users often face many manufacturers and variousdomestic and imported refrigeration equipment on the market, and often do notknow how to choose. Especially when the demand is large and the investment islarge, the difficulty of selection is increased. Keweili Refrigeration Co.,Ltd. provides users with free consulting services on technology, quality,performance and price, introduces the advantages and disadvantages of similarproducts, provides comparative methods for similar cold storage refrigerationequipment and reasonable design schemes, allowing users to judge and selectquality. Cheap and inexpensive products. Keweili professional cold storagedesign and installation, construction of large, medium and small cold storageprojects, can provide scientific and rational cold storage design, providecustomers with comprehensive, thoughtful, systematic, and economical coldstorage design concept, saving customers and reducing costs for customers.


选型设计服务

In sale services for model selection


冷库、制冷设备是一种技术含量高、价格昂贵的产品。科学的设计和造型，不仅影响到设备的正常使用，而且关系到日常维护是否方便，运行成本是否合理。为此，科威力制冷专业冷库设计，本着“为用户做好参谋，为用户带来效益”的理念，免费为用户提供选型、设计和预算技术咨询，介绍不同种类的冷库供用户参考，负责为用户进行现场布局设计和预算。在设备投入使用前由公司安排技术人员对用户专人进行技术培训，讲解产品的操作方法、维护、保养等有关知识。


Cold storage and refrigeration equipmentare products with high technical content and high price. Scientific design andmodeling not only affect the normal use of equipment, but also whether it isconvenient for routine maintenance and reasonable operating costs. To this end,Keweili refrigeration professional cold storage design, in line with the"customer for the user, bring benefits to the user" concept, free toprovide users with selection, design and budget technical advice, introducedifferent types of cold storage for user reference, Responsible for site layoutdesign and budget for users. Before the equipment is put into use, the companyarranges technical personnel to carry out technical training for the users,explaining the operation methods, maintenance and maintenance of the products.


售后服务

After sales service


多年来科威力凭借着企业良好的信誉和广大客户的支持与厚爱，在各界用户中赢得了良好的声誉，同时得到了用户对科威力产品的肯定与信任。作为专业的制冷设备制造商，科威力公司始终遵循“创新、诚信、高效、稳健”之品牌经营理念，满足顾客每一个细节上的需求，科威力人不仅仅向您提供优质的产品和优惠的价格，更重要的是提供基于高效服务基础上的制冷设备故障解决方案。


Over the years, Keweili has won a goodreputation among users from all walks of life with its good reputation and thesupport and love of its customers. At the same time, it has won the recognitionand trust of Keweili products. As a professional refrigeration equipmentmanufacturer, Keweili always adheres to the brand management philosophy of“innovation, integrity, efficiency and stability” to meet every detail ofcustomers' needs. Keweili people not only provide you with quality products andpreferential products. Price, and more importantly, provide refrigerationequipment failure solutions based on efficient services.

1、本年领导层办公室会议研究决定，将产品售后服务工作作为公司的工作重点来建设。

2、从购买之日起三个月内，如产品有质量问题，可包退、包换。

3、产品使用中若出现设备工作不正常等问题，公司将按照以下次序安排服务：

即：用户在产品使用中若出现问题，先致电到公司售后服务部咨询，我公司安排专业技术人员进行解答指导，如暂不能解决，公司安排技术人员前往现场检测维修。若在短期内不能解决的，我公司免费提供一套备用设备供用户使用，再对故障设备进行维修。


4、向贵方提供的制冷和空调设备是按照ISO9001国际质量管理标准运行下生产的，是经最终检验合格产品，符合国家行业标准之要求。


5、设备货物包装牢固，确保设备安全运送，一旦产品在发运过程造成的破损公司免费无条件及时更换。


6、所供货物设备均配有说明书、清单、合格证等相关说明，能让用户在经过培训后熟知设备的操作使用、日常保养维护和简单的故障排除。


7、公司自货物送达之日起，分前期、中期、后期对设备进行全方位的跟踪调查服务。


您在使用中对设备方面的意见或建议是我们今后产品开发和生产的重要依据，请您务必将您的宝贵意见或建议及时通知我们，我们将不胜感激。